Make a referral

REFERRALS

& intake process

Submit a referral

Complete an online referral form. We can also provide
you with a form via email or post, just contact us & ask!

Start supports!

Once all of the relevant documents have been
completed, we will make a plan for how services will be delivered. You can start "booking in" a time to receive support!

We find that, generally, new clients can take 2-4 weeks to 'settle in' and have a routine with services. During this transitional period, we focus on...

Working with you (our client) to build an understanding of your strengths, barriers, dislikes, and preferences. We do this by developing documents such as support plans, schedules, and client profiles.
Allocating and trialing staff members that we feel are a good match for what you're needing
Actively considering any feedback, comments, queries, or concerns at any time to make sure you are getting the best quality service from us.

Meet & Greet

We pride ourselves on offering the opportunity to
meet each participant face-to-face at no cost. This is a chance to discuss details, talk about how we can best support you, and - if all goes well - sign a tailored service agreement.

We will organise a time to meet with you and any support person/s you would like to be involved in this process.

Some notes:

Part of this process is also gathering information. We may talk to your support network to find out more information about your needs; we want to be informed and aware of what is required to provide the best, most effective service for you.
If you would like AmeCare to support you with more than one service, we will discuss potential conflict of interest with you. An agreement will be made for each AmeCare service you choose.

Our referral & intake processes are designed to be person-centred and individualised, so that we can uphold and strengthen your ability to feel empowered, and have choice and control in the services being provided to you.

REFERRALS

& intake process

Submit a referral

Start supports!

Meet & Greet

Talk to us!

WORKING
WITH YOU

REFERRALS

& intake process

Submit a referral

WORKING WITH YOU

WORKING
WITH YOU