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Our service is based around the people we support.

So, when we receive feedback (good and bad) from the people that use and know our service - we take this very seriously.​

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Any complaints or constructive criticisms we receive are used to continually improve and develop upon our service delivery.

 

We encourage everyone to "speak up" and voice any concerns they may have, because we can only work to fix issues if we are made aware of them.

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Whether you fill in a survey, or submit a form online, you can choose to remain anonymous.

 

The big thing to remember is - you will not be adversely affected
as a result of a complaint, constructive criticism, or negative feedback. 

- Speak up -

Tell us about your experience with AmeCare

Click the button below & fill in a quick survey

Send us feedback, or submit a complaint

Please note: This is a general feedback & complaints form that may not be monitored regularly. If your enquiry needs an urgent response, we encourage you to contact one of our representatives directly.

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Fill in the form below & let us know what we could
be doing better, or what we're doing well.

Urgency?
Not urgentIt can waitSomewhat urgentVery urgentASAP

Thank you for speaking up!

 

If this matter is urgent, or you would like a
clear/specific response...

please contact our head office via
phone (03 8418 3307) or
email (admin@amecare.com.au)

WORKING
WITH YOU  

 

AmeCare acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respects to their Elders past, present and emerging.

© AmeCare Solutions Pty Ltd
(site created in 2021, latest update August 2025)
ABN: 19 620 924 370

NDIS Provider # 405 002  429 4

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